Privacy statement


The protection of personal data is of great importance for Refinca. Here, we inform you about the use of your personal data by us if
  • You visit our website (see below: section B),
  • You use one of our apps (see below: section C)
Furthermore, you will receive general information about your rights in relation to the processing of your data (see below: section D). Should you have any questions after reading this data protection information, please contact us via request@refinca.de.

A. Who is responsible for processing my personal data?


Responsible for processing your personal data within the terms of article 4 No. 7 DS-GVO is Refinca UG (haftungsbeschränkt), Königsberger Weg 1, 64331 Weiterstadt (hereinafter: „Refinca“).

B. Data protection information for the visitors of our website

I. What data are processed when visiting the website of Refinca?

When accessing the website of Refinca, various data about the accessing system are automatically stored. These include the used browser type and version, the operating system used, the internet page from which the internet page of Refinca is accessed, the targeted subsites of the Refinca website, date and time of access, the internet protocol address (IP-address), the internet service provider, as well as data comparable with this data. Refinca uses these data to be able to offer this website, to detect and resolve potential technical problems, and to prevent and if necessary pursue any abuse of this service. In addition, Refinca uses this data in an anonymous form, i.e. without the possibility of identifying the user, for statistical purposes and to improve the websites. The legal basis for this processing of personal usage data is our legitimate interests in accordance with DS-GVO article 6 paragraph 1 subparagraph 1 point f. In order to receive information about the use of the website and therewith be able to assess the reach and appeal of Refinca’s internet service, Refinca also uses Google Analytics, a web analysis service of Google Ireland Limited (hereinafter: „Google“). Google Analytics uses so-called „Cookies“, text files that are saved on your computer and allow to analyze your use of the website. The information generated by the cookie about your use of this website are normally transferred and saved to a server of Google in the USA. Our website uses Google Analytics with the „anonymize IP“ extension. This means that the user’s IP-address collected by the Google Analytics Cookie is shortened by Google within the member states of the European Union or in other states parties to the Agreement on the European Economic Area before transfer to the USA. Only in exceptional cases will the full IP-address be transferred to a Google server in the USA and shortened there. Google is certified in the EU-US Privacy Shield Program. You can find more information at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active#other-covered-entities. Google uses the information generated by the Google Analytics Cookie on behalf of Refinca in order to evaluate the use of the website, to create reports about the website activities, and to provide other services to Refinca related to the use of the website and the internet. The IP-address transmitted by the browser of the accessing system within the scope of Google Analytics is not merged with other data from Google. Further information about Terms of Use and data protection are available at http://www.google.com/analytics/terms/de.html and at http://www.google.com/intl/de/analytics/privacyoverview.html. The legal basis for this processing of personal usage data is our legitimate interests in accordance with DS-GVO article 6 paragraph 1 subparagraph 1 point f. You can prevent the collection of data generated by the Cookie and related to the use of the website to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

II. How long are my personal data stored?

Personal data of visitors of our website are deleted if their knowledge is not required anymore for the purposes described in this privacy statement, as far as legal regulations do not prescribe a longer storage. Usage data are regularly stored for a period of 30 days (B.I.).

C. Data protection information for the users of our app

I. General

We process personal data that you as a user of our App DoDay (hereinafter: „App“) voluntarily provide us (e.g. your name, your profile picture, your mail address) and that other parties provide to us. In order to use the app, a link between the user account stored on the respective mobile device (Google Play for Android devices / Apple App Store for Apple devices) and the app is required after installing and opening the app. By this link, we receive your account ID, your mail address, your user name at Google or Apple, and – if and to the extent deposited by you – your phone number and your profile picture; there will be no further transmission of your access data, e.g. your password to the respective user account, to us. These data are needed for the authentication and identification of the user. The legal basis for the aforementioned processing is DS-GVO article 6 paragraph 1 sentence 1 point b (processing is necessary for the performance of a contract with the data subject).

II. In-App purchase

If you make an in-app purchase on an Apple device, the transaction and payment will be made exclusively between you and the Apple App Store based on the terms and conditions and the privacy policy of the Apple App Store, which can be found here: https://www.apple.com/legal/internet-services/itunes/de/terms.html and https://www.apple.com/legal/privacy/de-ww/. If you make an in-app purchase on an Android device in the Google Play Store, the transaction and payment will be made exclusively between you and the Google Play Store based on the terms and conditions and the privacy policy of the Google Play Store, which can be found here: https://play.google.com/intl/de_de/about/play-terms.html and https://www.google.de/intl/de/policies/privacy/. The legal basis for the aforementioned processing is DS-GVO article 6 paragraph 1 sentence 1 point b (processing is necessary for the performance of a contract with the data subject).

III. Firebase, Google Analytics, and App Analytics

Our App uses Google Firebase (you can find further information on this at https://firebase.google.com/docs) and Google Analytics for Mobile Apps from Google (you can find further information on this at https://developers.google.com/analytics/solutions/mobile). The user data are transmitted to Google in anonymized form. We use Firebase and Google Analytics to analyze and continuously improve the use of our app. In special cases where personal data are transferred to the USA, Google is certified via the EU-US privacy shield. We also use „App Analytics“, an app analysis service by Apple Inc. This tool is used, for example, to process data about the downloads and use of the app. We thereby do not receive any personal data about you from Apple Inc. The legal basis for this processing of personal usage data is our legitimate interests in accordance with DS-GVO article 6 paragraph 1 subparagraph 1 point f.

IV. Disclosure of personal data

We disclose your personal data to third parties
  • if this is necessary for the purposes described above,
  • at the request of a national authority,
  • on the basis of a court decision,
  • if the law requires it,
  • where necessary to defend ourselves against any claims or allegations made by third parties,
  • to exercise and protect the rights and security of Refinca,
  • if you have (expressly) agreed to this beforehand.
We will try to inform you about legal requirements regarding your data when we believe it is appropriate, unless this is prohibited by law or court order or in case of an emergency. We may challenge such claims if we believe that the claims are excessive, vague, or inadequate. For certain technical processes of data processing, Refinca uses the support of external service providers who are given access to your personal data in order to provide these services, to the extent that this is necessary for the fulfilment of these tasks. These service providers are carefully selected and fulfill high data protection and data security standards. They are bound to strict secrecy and process data only on behalf of and according to the instructions of Refinca.

V. How long we store data

We store your personal data as long as you have an account with us. Beyond that, we only store personal data if this is required by law (due to warranty, statute of limitations, or retention periods) or otherwise necessary.

D. What rights do I have in relation to my personal data?


You have a right to information about the personal data stored by us and, if the respective legal requirements are met, a right to correction, deletion, and restriction of processing. You also have the right to receive the personal data provided by you in a structured, common, and machine-readable format. This includes the right to transfer these data to another responsible person. Insofar as this is technically possible, you can also request that we transfer the personal data directly to the other person responsible. Insofar as the processing of your personal data is based on a balancing of interests within the meaning of DS-GVO article 6 paragraph 1 subparagraph 1 point f, you have the right to object to this processing under the conditions described in Article 21 of DS-GVO. You can also contact the relevant regulatory authority with complaints.